Companies House ID verification: your complete guide

If you’ve been putting off your Companies House ID verification because it sounds complicated, you’re not alone. Last month, a local client told me she’d been avoiding it for weeks, convinced it would be a nightmare. Twenty minutes later, she’d completed the whole process and wondered why she’d worried so much.

Companies House ID verification is now mandatory for most people involved in running UK companies, and whilst the process might seem daunting at first glance, it’s actually quite straightforward once you know what you’re doing.

Why Companies House ID verification is required

Companies House introduced ID verification as part of wider reforms to improve transparency and tackle economic crime.

You’ll need to complete Companies House ID verification if you’re a company director, person with significant control (PSC), or if you’re filing certain documents on behalf of a company. This includes both new appointments and existing office holders who haven’t yet verified their identity.

The verification requirement applies to most people in positions of control over UK companies, helping to create a more secure and transparent business environment. Without completing your verification, you may face restrictions on filing certain documents with Companies House.

Step-by-step guide to Companies House ID verification

The verification process is entirely online and typically takes just a few minutes to complete. Here’s exactly what you need to do:

Step 1: Gather your documents

You’ll need one form of accepted photo identification. This can be a UK or EU photocard driving licence, UK or EU passport, or European national identity card. Make sure your chosen document is valid and the photo is clear.

Step 2: Access the verification service

Go to the Companies House website and navigate to the ‘Verify your identity’ section. You’ll need to create a Companies House account if you don’t already have one, or sign in to your existing account.

Step 3: Choose your verification method

Companies House offers verification through GOV.UK Verify or through an authorised corporate service provider if you are unable to verify online. Most people find the online service simpler to use but if you do not have the required identity documents, this is an alternative method of gaining verification.

Step 4: Upload your identification

Take a clear photo of your chosen ID document using your smartphone or computer camera. The system will guide you through positioning the document correctly. Make sure the image is sharp and all text is legible.

Step 5: Complete the verification

Follow the on-screen prompts to submit your information. The system may ask you to take a selfie to match against your ID document. This helps confirm you’re the person in the photo.

Step 6: Wait for confirmation

Most verifications are processed immediately, but some may take up to five working days. You’ll receive an email confirmation once your identity has been successfully verified.

Common issues and where to get help

If your verification fails, don’t panic. Common issues include poor photo quality, expired documents, or mismatched information. Simply retake clear photos ensuring good lighting and try again.

For technical problems, the Companies House contact centre can help on 0303 1234 500. Their online help section also provides detailed guidance for common verification issues. You can also email enquiries@companieshouse.gov.uk

The GOV.UK website offers comprehensive support information, including video guides and frequently asked questions about the verification process.

Making verification simple

Companies House ID verification might sound bureaucratic, but it’s actually designed to be user-friendly. Most of our clients complete the process in under ten minutes, often commenting that it was much easier than they expected.

The key to smooth verification is having good quality identification documents and taking clear photos. If you’re still using an old passport or driving licence, now might be a good time to renew it before attempting verification.

Remember, completing your Companies House ID verification isn’t just about compliance – it’s about contributing to a more secure business environment that benefits everyone.

If you need help with any aspect of running your limited company or have questions about compliance requirements, contact Adams Accountancy for friendly, expert guidance. We’re here to make the complicated stuff simple.

Frequently asked questions about Companies House ID verification

Do I really need to verify my ID if I’m already a company director?

Yes, even existing company directors need to complete ID verification if they haven’t done so already. The requirement applies to all directors, regardless of when they were appointed. If you’ve been a director for years but haven’t verified your identity yet, you’ll need to complete the process to continue filing certain documents.

What happens if I don’t verify my ID with Companies House?

Without completing ID verification, you’ll face restrictions on filing documents with Companies House. This could affect your ability to make important company changes, file annual confirmations, or register new appointments. Eventually, this could impact your company’s compliance status and lead to penalties.

Can I use my passport if it’s expired?

No, you must use valid, in-date identification for the verification process. Expired passports or driving licences won’t be accepted. If your documents have expired, you’ll need to renew them before attempting verification. This is one of the most common reasons verification attempts fail.

How long does Companies House ID verification actually take?

Most verifications are processed instantly, but some can take up to five working days. The actual process of uploading documents and taking photos typically takes less than ten minutes. If your verification is taking longer than expected, it’s usually because additional checks are needed rather than any problem with your application.

What if my phone camera isn’t good enough for the photos?

The verification system is designed to work with most smartphone cameras, but if you’re having trouble with image quality, try using better lighting or a different device. You can also use a computer webcam or ask someone with a newer phone to help you take the photos. Clear, well-lit images are essential for successful verification.

Can someone else verify their ID on my behalf as a company director?

No, ID verification must be completed by the individual themselves. You cannot verify someone else’s identity or have them verify yours. Each person who needs verification must personally go through the process using their own identification documents and taking their own photos.

Is my personal information safe during the verification process?

Yes, Companies House uses secure systems to protect your personal information during verification. Your ID documents and photos are encrypted and stored securely. The verification process complies with data protection regulations, and your information is only used for identity verification and regulatory purposes.

About the author

Michelle is part of the friendly team at Adams Accountancy, where she specialises in making complex compliance issues simple to understand for small business owners across Kent. She believes no question is too small when it comes to keeping your business running smoothly and compliant. Contact us for friendly, jargon-free advice about your business obligations.